Friendly IT Experts Washington DC
Your Team of IT Experts
Our People Set Us Apart
It’s hard to find a team of IT experts you actually enjoy working with. You need professionals with specialized, highly technical skills . . . who also know how to talk to non-geeks.
IT support is as much an art as it is a science.
The BEI team understands the importance of both expertise and customer-friendly communication. We even joke around—without ever losing focus on delivering the best possible IT support.
Your Dedicated Tech Team
- The expertise and specialized skills to solve IT issues the first time, every time
- Fast response times so you’re never stuck waiting for resolution
- Unsurpassed knowledge to address all your network support needs
- Complete documentation of all solutions, processes and strategies
- None of the downsides of internal staff, like vacation days, sick time or turnover
Working With a Team of Skilled IT Experts Is a Game Changer
Our People Love What They Do
It’s not that hard to find IT support professionals, and there are friendly people all over the place. But IT experts who also know how to deliver personable, fun tech support are like unicorns—extremely rare. When you have that kind of IT support, it makes a powerful difference you’ll feel.
Seriously, who doesn’t want a whole team of unicorns?
No One Likes Waiting
Our folks are tech savvy speed demons. We understand how important response time is, and we’re militant about resolving IT issues quickly.
The Answers You Need
Network support requires several different types of specialized knowledge. Our team is made of up experts in every area of specialization.
Culture Makes a Difference
Personality matters when it comes to IT support. We want every interaction you have with our team to be uplifting, encouraging and fun.
Always There, Always Ready
We have an entire team of people just waiting to provide real-time support when you need it. That’s the beauty of outsourced IT support.
Why Do You Need a Team of IT Experts?
Here’s a Relatable Example
Do you remember the Yankees back in the late 90s? Or how about the New England Patriots from about 2001 to 2014? We’re talking about epic sports dynasties—seemingly unbeatable teams. What made them so amazing?
One player can’t single-handedly create a dynasty like that. It takes a team. You have to have serious talent across the roster, and every member of the team needs to be dedicated, ready to work together, and focused on the team’s goals.
You can’t win without that kind of teamwork.
That’s what the BEI team of IT experts is like. We have specialists in multiple technical fields, all working together to provide world-class IT support for our clients. And we have a good time doing it.
IT support really can be fun and effective at the same time.
IT Experts in Washington DC
We Love Our People
Teams like ours don’t come together by accident. We’re serious about hiring only the best. Not only that, but we incentivize our employees based on customer satisfaction and continued education. We’re good, and we’re always getting better.
Maybe that’s why our employees stay with us 7+ years on average.
Your engineer is excellent. She is very professional, knowledgeable and prompt. I am very thankful I was able to work with her to solve my remote issues.”
– Medical Practice