PC & MAC SUPPORT

PC & MAC
SUPPORT

PC Support services

MANAGE YOUR PCS & MACS TO GET MORE PRODUCTIVE & EFFICIENT

MANAGE YOUR PCS & MACS TO GET MORE PRODUCTIVE & EFFICIENT

Your staff is the lifeline that keeps your business going. BEI recognizes their importance, so that’s why no matter which desktops, laptops, tablets or workstation you use or which operating systems you run, we maintain and manage them for you. We manage and keep track of your licenses and integrate them with your existing equipment. We also make sure your antivirus and operating systems are up to date. When your end users focus on their jobs instead of troubleshooting IT, your staff will be more productive and efficient and allow your business to grow.

BEI'S APPLE & PC SUPPORT SERVICES

BEI'S APPLE & PC SUPPORT SERVICES

SUPPORT
  • Emergency & after hours
  • Multiple levels of support plans
  • Onsite, offsite & remote
  • Preventative & proactive
  • Virginia-based help desk
  • Mission critical
  • Committed response times
PATCHING & MAINTENANCE
  • Proactive, automated patching
  • Exception-based manual patching
  • Asset management & inventory
  • Full reporting
  • Online trouble ticket management
  • Warranty management
PROTECTION
  • Antivirus & malware monitoring and alerts
  • Email filtering
  • Backups and disaster recovery
  • Upgrade alerts
INSTALLATIONS
  • Fixed price installation options
  • Online new hire setup
  • Backup & disaster
  • Remote setup options
  • Rapid response

ADVANTAGES OF OUR
WINDOWS & APPLE IT SERVICES

ADVANTAGES OF OUR WINDOWS & APPLE IT SERVICES

EMPOWERMENT

We work alongside your staff to ensure they have a full understanding of their equipment. When your staff fully grasps how to use their machines and applications, your business will be more efficient and productive.

DEPENDABLE SUPPORT

With us, you are able to get desktop and workstation support via phone or live remote control. If an issue arises, we determine if it can be resolved remotely or if an onsite visit is necessary. Even after hours, if you need onsite IT support, we’ll be there for you.

EMPOWERMENT

We work alongside your staff to ensure they have a full understanding of their equipment. When your staff fully grasps how to use their machines and applications, your business will be more efficient and productive.

DEPENDABLE SUPPORT

With us, you are able to get desktop and workstation support via phone or live remote control. If an issue arises, we determine if it can be resolved remotely or if an onsite visit is necessary. Even after hours, if you need onsite IT support, we’ll be there for you.

TAILORED SERVICE

With our tiered service levels, you engage us to deliver exactly what it is that your business needs. You can custom-fit every part of the relationship with Service Level Agreements (SLAs) tailored for your business.

SECURITY

Our specialists remove any possible hazards before they cause damage. We also audit patches, ports, passwords and firewalls for extra protection. We inventory hardware and software assets, track your warranties and service contracts, and provide security updates and software installations.

TAILORED SERVICE

With our tiered service levels, you engage us to deliver exactly what it is that your business needs. You can custom-fit every part of the relationship with Service Level Agreements (SLAs) tailored for your business.

SECURITY

Our specialists remove any possible hazards before they cause damage. We also audit patches, ports, passwords and firewalls for extra protection. We inventory hardware and software assets, track your warranties and service contracts, and provide security updates and software installations.

CONTACT US TODAY TO LEARN MORE ABOUT
REMOTE IT SUPPORT FROM BEI

CONTACT US TODAY TO LEARN MORE ABOUT REMOTE IT SUPPORT FROM BEI